Your Little Miss ships all orders the same day that were placed on weekdays before 5 pm. Shipping to the Netherlands takes 1-2 days. Shipping to the rest of Europe takes 2 - 4 days.
You may always return products. If you wish to exchange or return, you must notify us within 14 days of receipt. We kindly ask you to use the following procedure:
1. Log into your account and select the order in which you want to return items and click View.
2. You are now in the overview of the order. Click "Return items" on the lower right button to create the return.
3. You will see a screen where you can specify which products are returned. This is done by indicating the number in the drop-down menu. Products you want to keep, leave to 0.
4. The next step is to explain why the products are returned. When Reason and Action you can choose from the return reasons or choose the option "Otherwise ...". You can enter a reason. This is not mandatory, but feedabck is always appreciated.
5. Click on "send".
6. Make sure the items are sent back in their original condition. You may use the same envelope in which you received your order. Remember in that case to clearly mention the address of Your Little Miss. Do not forget to add your order number or name and address details to the envelope.
7. Send the package after notification within 14 days to: YLM Group Kapelstraat 12 A 1404HX Bussum The Netherlands
8. The amount of your returns including shipping will be refunded within 14 days. (This does not include the postage of your return)