Shipping & returns

Shipping

All orders received on weekdays before 2 p.m. will be shipped the same day. During busy periods the shipment may take a day extra, but in this case we will inform you. If your order is urgent, please let us know and we will take this into account if possible.
Orders are delivered within 2-4 days.

HOLIDAYS

Please note that during Dutch public holidays no mail will be sent:

2019

Good Friday

2nd day of Easter

King’s Day (27th of April)

Liberation Day (4th of May)

Ascension Day

1st day of Pentecost

2nd day of Pentecost

Christmas Day

Boxing Day

Returns

If you want to return or change a product, please report this to us within 14 days after receiving your order. We kindly ask you to use the following procedure:

1. Send an email to [email protected] and indicate which items are involved.
2. Make sure that the items are returned in original condition in a watertight package. You can use the same envelope in which you received your order. In that case, do not forget to remove your own address and clearly state the address of Your Little Miss. Do not forget to state your order number on a paper enclosed with order. If you want to change the items for another one, please indicate the article number of the item you would like to receive. You can use this form for this, but you can also use a written paper.
3. Send the package back to:

YLM Group
Kapelstraat 12A
1404HX, Bussum
The Netherlands

4. The amount of your returns including shipping costs (if all products of your order are returned) will be refunded to your account within 14 days. This does not apply to the shipping costs of the return shipment. If you have chosen a different product, this will be sent as soon as possible after we have received the returned products and the amound to be received or paid will be calculated.