European Trust Mark - EMOTA Keurmerk webwinkel Our customers rate us with a 9.7 (2410 ratings)
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FAQ

General information
Do you have a question or complaint, please contact us by email at info@yourlittlemiss.com or at +31 (0) 85-773 53 53

We are open on weekdays from 10 AM to 4 PM. If you can not immediately reach us, you will be called back as soon as possible if you leave a message. Emails will be answered as soon as possible and within 24 hours.

1 Shipping Fee
1.1 Shipping Fee

The shipping fee is €2,50.

1.2 Delivery time

Orders are shipped daily from Monday-Friday. The delivery time is 2-4 days.

2 Shipping & Returns
2.1 Shipping & Returns

We ships all orders the same day that were placed on weekdays before 5 pm. Shipping takes 2 - 4 days. 

Returns

If you wish to return any items we kindly ask you to follow these steps:

1. Log in to your account and select the order that contains the products you wish to return. If you do not have an account, you can still make one with the email address linked to the order.
2. In the overview of this order please select: return articles.
3.  In the next screen you can select the articles and the quantity you wish to return.
4. The next step is letting us know why you want to return these articles.  
5. Click send
6. Please return any articles in the original state and packaging. You can return it in the envelope it was delivered in and remove your own address. Please don’t forget to add you ordernumber and name in the envelope so that we know where the return came from.
7. Please return the envelope within 14 days to:
YLM Group
Energiestraat 28
1411AT Naarden
THE NETHERLANDS
8. The amount of the returned items and shipping fee (if all products are returned), will be returned to your account within 14 days after it has been received. This does not include the shipping fee of the return.

3 Discount codes
3.1 Discount codes / coupon codes

If you have a discount code it can be entered in the "discount code" field in the shopping cart. If you are experiencing any diffculty applyiong the code, please conatct us at info@yourlittlemiss.com

4 Sizes
4.1 Size information

Hairclips

Baby: The baby hair clips are 3 to 4 cm long. The cm clips are for the little ones that don't have that much hair yet. 
Girls 2 years and older: The 4.5 or 5 cm clips are best for this age. If you like a smaller hairclips, the 3.5. cm clips are fine to use too.

Our hairbands are suitable for 2 years and older.  

Headbands

All sizes of our headbands are mentioned under "details" on the product page. This overview shows the average size of the head circumference, so that you know what size headband you need.

Hairbands

 

Newborn 34 cm
3 months 41 cm
6 months 43 cm
12 months 46 cm
2 years 48 cm
3-5 years 51 cm
6-10 years 53 cm
11+ years 56 cm +

Delivery time

Shipped same day before 5 pm

Shipping costs

2,50 EUR / 2,10 GBP / 2.75 USD

Payments

Secure payment

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